Find and Vet Carriers Faster—Under Your Rules.
Our team handles the time-consuming work of carrier outreach, lane matching, and documentation collection so your brokers can focus on decisions and relationships.
Carrier sourcing consumes hours that should go to customers.
Calling and messaging carriers for every load is repetitive and time-consuming.
Incomplete carrier packets and expired insurance create compliance risk.
Missed follow-ups lead to delayed pickups and unhappy customers.
Brokers lose selling time to administrative verification steps.
Tasks Our Team Handles
Built for Businesses Like Yours
Auto Transport Brokers
Fill open vehicles and routes faster with consistent outreach.
Freight Brokerages
Keep carrier pipelines active across your core lanes.
Dispatch Teams
Offload verification paperwork and follow-up calls.
How the Outsourced Team Works
- 1
We follow your carrier requirements, criteria, and approval rules.
- 2
Agents gather information and documents; your team makes final carrier decisions.
- 3
Discrepancies—authority issues, insurance gaps, mismatches—are escalated immediately.
- 4
All activity is logged in your systems for full visibility.
We Work in Your Systems
Your team uses the tools you already rely on. Common examples include:
- FMCSA SAFER / QCMobile
- Carrier411 / RMIS
- Central Dispatch
- Load boards
- Your CRM / TMS
- Email & SMS tools
Tool names are examples of platforms commonly used by clients; no partnership or endorsement is implied.
Standards Built Into Every Workflow
Confidentiality Agreements
Every team member signs confidentiality obligations before account access.
Role-Based Access
Access is limited to the systems and data each role actually needs.
Employee Training
Onboarding covers data handling, client SOPs, and communication standards.
Quality-Assurance Reviews
Supervisors review work samples against agreed quality criteria.
Secure Remote-Work Procedures
Defined device, network, and workspace practices for remote work.
Defined Escalation Policies
Clear paths for issues, exceptions, and urgent decisions.
Client-Specific SOPs
Each account runs on its own documented operating procedures.
Performance Reporting
Regular reporting so you always know what was done and how well.
Flexible Coverage for Your Workload
4 Hours
Part-Time Support
For businesses requiring focused daily assistance with selected tasks.
- Coverage
- 4 hours per day within your U.S. business window
- Staffing
- Dedicated or shared agent, based on scope
- Supervision
- Team lead oversight and escalation path
- Reporting
- Daily activity summary
- Training
- Workflow onboarding on your SOPs
- Best for
- Startups and new brokerages
8 Hours
Full-Time Dedicated Agent
For companies seeking a trained employee dedicated to their business operations.
- Coverage
- Full 8-hour shift aligned to your time zone
- Staffing
- One dedicated team member on your account
- Supervision
- Dedicated supervisor and QA reviews
- Reporting
- Daily productivity reports + weekly review
- Training
- Structured onboarding and ongoing coaching
- Best for
- Growing brokerages and SMBs
12 Hours
Extended Coverage
For businesses requiring a longer operational window. Coverage may use staggered staffing to maintain suitable schedules and breaks.
- Coverage
- 12-hour operating window across U.S. time zones
- Staffing
- Staggered dedicated agents with handover
- Supervision
- Shift supervisors and escalation matrix
- Reporting
- Per-shift reports and weekly KPI review
- Training
- Cross-trained team on your workflows
- Best for
- Established, high-volume operations
Frequently Asked Questions
Straight answers to the questions we hear most from U.S. business owners.
No. We collect and check information against your criteria, then escalate to your team for final approval.
Ready to Build Your Outsourced Team?
Tell us about your business, your workflows, and the coverage you need. We'll help you explore a staffing model that fits.